The car I received only goes forward or reverseUpdated a year ago

Please follow the steps below so we can better assist you with finding a resolution:

Step 1: Make sure battery is fully charged (10 hours) 

Step 2: Test the battery using a volt multi-meter. Please check out this video for how to test the battery. https://youtu.be/qkuZ-MIyIxk

If the battery fails the test please request the following part: Battery

If the battery passes the test please proceed with step 3.

Step 3: Test the forward/reverse switch and make sure all wires are connected properly. Please check out this video for how to test the switch. https://youtu.be/Hdw-zA42YSQ

If the forward/reserve switch test passes please request the following part: Foward/Reverse Switch

If the forward/switch fails please request the following part: Control Box