The car I received does not chargeUpdated a year ago

Please follow the steps below so we can better assist you with finding a resolution:

Step 1: Test the charger using a volt multi-meter. Please check out this video for how to test the charger. https://youtu.be/mC5EjeJVv5M

If charger fails the charging test please request the following part: Charger

If the charger passes the charging test please proceed to Step 2.

Step 2: Test the battery using a volt multi-meter. Please check out this video for how to test the battery. https://youtu.be/mC5EjeJVv5M

If the battery fails the test, it is time to replace the battery. Please request the following part: Battery