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The car I ordered turns off while drivingUpdated a year ago

 

Please follow the steps below so we can better assist you with finding a resolution:

 

Step 1: Make sure battery is fully charged (10 hours) 

 

Step 2: Test the battery using a volt multi-meter. Please check out this video for how to test the battery. https://youtu.be/qkuZ-MIyIxk

 

If the battery fails the test please request the following part: Battery

If the battery passes the test please proceed with step 3.



Step 3: Make sure the car is not overloaded. Please reference the weight capacity in the owner's manual and do not exceed the recommended weight.

 

Step 4:Make sure all wires are securely connected for all wires located under the dash, seat and pedal. Test the car to see if this fixes the issue.

 

If the car still does not function properly please proceed with requesting the following replacement part: Fuse



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