What is Ryder Toys' Warranty policy?Updated a year ago
Most products offered by Ryder Toys come with Limited Replacement Parts Warranty that will cover any electrical or mechanical component during the first 90 days (unless stated otherwise on product page) from the date of purchase that failed due to manufacturing mistake. If any component, covered under warranty, malfunctioned within specified warranty period, replacement part will be provided free of charge and shipped to any destination within Continental United States.
End user will have to install provided part himself or contact phone product support for assistance. A flat rate Shipping and Handling charge of $14.99 will apply to all parts orders placed after 30 days of receiving the product. Products that require warranty service can also be shipped to R&G Toys for diagnostic and repair.
Customer will be responsible for shipping or delivering product to provided service location. All products offered on R&G Toys website are warrantied and serviced directly by R&G Toys and come with lifetime email and phone support.
All other products offered on R&G Toys website are covered by the warranty from their original manufacturers and might have different warranty terms which provided on product pages.
Product Warranty does not cover lost parts or accessories, normal wear and tear, physical damage or abuse, water or sand damage of the product.
All rechargeable batteries are not eligible for the Replacement Warranty. To avoid frequent and unnecessary replacement, all batteries must be used, charged and maintained according to information listed in product user manual and on product labels. Batteries should not be stored is discharged condition, even when product is not in use. Batteries should not be charged for longer than specified in product user manual or on product labels. Overcharging batteries destroys them internally and can also create hazardous conditions.
To be eligible for warranty service, a valid proof of purchase from authorized retailer is required, except for orders placed directly through this online store.
All products purchased for commercial use come with Limited 30 Days Parts Only Warranty.